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Listing

AmeriCorps Volunteer and Client Service Coordinator-CCDRA

Not Actively Recruiting

Service Dates

August 27, 2024 - June 27, 2025

Application Window

June 28, 2024 - July 31, 2024

Location

  • New Bern, NC

Contact Information

Andrea Levine
(225) 286-3702
recruitment@sbpusa.org

Hosted By

Position Details

Disaster Recovery AmeriCorps Team

View Position

Listing Details

Description

Are you passionate about addressing social justice and sustainability? If so, our service-minded AmeriCorps team needs your help!

Climate change is here, increasing the size and frequency of natural disasters and displacing over 15 million people each year. Hurricanes like Ida, Harvey, Maria, and Katrina disproportionately affect under-resourced communities, whose road to recovery often takes years. SBP is dedicated to shrinking the time between disaster and recovery, work that includes helping individual homeowners and communities rebuild after a disaster.

Help Coastal North Carolina recover from Hurricanes Matthew and Florence by serving with AmeriCorps! SBP, a social impact organization focused on disaster resilience and recovery, is hiring two AmeriCorps members to serve with Coastal Carolina Disaster Resiliency Agency (CCDRA). CCDRA is a long term recovery group (LTRG) formed in 2017 after Hurricane Matthew. CCDRA’s vision is to continue assisting those still affected by Hurricanes Matthew and Florence with long-term recovery and unmet needs assistance and to be an ongoing resource for all future disasters.

RESPONSIBILITIES:
-Conduct outreach activities with the goal of recruiting more volunteers.
-Respond to volunteer requests, questions, or general inquiries via email and phone in a timely fashion, maintaining an energetic and positive attitude.
-Coordinate logistics for multiple volunteer groups and serve as the point of contact for current, previous, and future volunteers and groups.
-Accurately document and track all volunteer records, including contributions, feedback, communication, and trip logistics, with strong attention to detail through the use of software such as Google Sheets, Salesforce, and Formstack.
-Deliver compelling volunteer orientations that articulate the enduring needs of our clients.
-Participate in outreach and planning for volunteer special events that support the goals of the AmeriCorps project.
-Support fundraising efforts that meet the goals of the AmeriCorps project. (This will account for less than 10% of a member’s total hours.)
-Identify and support prospective clients, working with them to complete an application for assistance either in person, via phone, or video platforms such as FaceTime or Zoom.
-As assigned, assist clients with their application in person, via phone, or video platforms such as FaceTime or Zoom.
Prepare and present prospective client cases to site leadership for funding and construction.
-Assist clients in navigating and applying for external funding to support specific recovery needs.
-Manage a caseload of 30-40 clients, acting as a reliable point of contact through their initial application for assistance through the rebuilding process.
-Refer clients who are in need of housing, food, or other supports to appropriate service providers.
-Input client data and upload documents into Salesforce and update case notes daily.

Are you passionate about addressing social justice and sustainability? If so, our service-minded AmeriCorps team needs your help!

Climate change is here, increasing the size and frequency of natural disasters and displacing over 15 million people each year. Hurricanes like Ida, Harvey, Maria, and Katrina disproportionately affect under-resourced communities, whose road to recovery often takes years. SBP is dedicated to shrinking the time between disaster and recovery, work that includes helping individual homeowners and communities rebuild after a disaster.

Help Coastal North Carolina recover from Hurricanes Matthew and Florence by serving with AmeriCorps! SBP, a social impact organization focused on disaster resilience and recovery, is hiring two AmeriCorps members to serve with Coastal Carolina Disaster Resiliency Agency (CCDRA). CCDRA is a long term recovery group (LTRG) formed in 2017 after Hurricane Matthew. CCDRA’s vision is to continue assisting those still affected by Hurricanes Matthew and Florence with long-term recovery and unmet needs assistance and to be an ongoing resource for all future disasters.

RESPONSIBILITIES:
-Conduct outreach activities with the goal of recruiting more volunteers.
-Respond to volunteer requests, questions, or general inquiries via email and phone in a timely fashion, maintaining an energetic and positive attitude.
-Coordinate logistics for multiple volunteer groups and serve as the point of contact for current, previous, and future volunteers and groups.
-Accurately document and track all volunteer records, including contributions, feedback, communication, and trip logistics, with strong attention to detail through the use of software such as Google Sheets, Salesforce, and Formstack.
-Deliver compelling volunteer orientations that articulate the enduring needs of our clients.
-Participate in outreach and planning for volunteer special events that support the goals of the AmeriCorps project.
-Support fundraising efforts that meet the goals of the AmeriCorps project. (This will account for less than 10% of a member’s total hours.)
-Identify and support prospective clients, working with them to complete an application for assistance either in person, via phone, or video platforms such as FaceTime or Zoom.
-As assigned, assist clients with their application in person, via phone, or video platforms such as FaceTime or Zoom.
Prepare and present prospective client cases to site leadership for funding and construction.
-Assist clients in navigating and applying for external funding to support specific recovery needs.
-Manage a caseload of 30-40 clients, acting as a reliable point of contact through their initial application for assistance through the rebuilding process.
-Refer clients who are in need of housing, food, or other supports to appropriate service providers.
-Input client data and upload documents into Salesforce and update case notes daily.
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Living Allowance

$2100 - $2100 monthly

Benefits

Childcare assistance if eligible, Education award upon successful completion of service, Health coverage, Living allowance, Relocation allowance (if applicable), Student loan forbearance, Training

Additional Benefits

An additional $175 monthly housing stipend for individuals who have previously served in AmeriCorps, NCCC, or VISTA.

Education Requirements

GED

Desired Certifications or Qualifications

Be a citizen, national, or lawful permanent resident alien of the United States.
Must be fully vaccinated against COVID-19 and be able to provide documentation of vaccination status prior to enrollment*
Ability to commit to serving full-time, Monday - Friday from 8 am - 5 pm and an average of two Saturdays a month. AmeriCorps members serve an average of 42.5 hours per week to complete 1700 hours of service during a temporary 10-month service term.

Desired Languages

English

Other Conditions

Car recommended
Permits attendance at school during off hours
Uniforms provided and required
Subject to criminal background check

Service Details

Focus Areas

Disaster, Homelessness & Housing, Veterans & Military Families

Weekly Hours

42

Location Type

Suburban, Urban

Service Type

Direct Service

Service Environment

Indoor and Outdoor

Placement

Individual and Team Placements

Service Setting

Community-based Nonprofit, National Nonprofit/Affiliate

Activity Types

Hands On Activities, Office Activities, Professional Activities

Contact Information

Andrea Levine
(225) 286-3702
recruitment@sbpusa.org

Hosted By

Position Details

Disaster Recovery AmeriCorps Team

View Position