Coordinated Entry System (CES) Support Specialist Catholic Social Services Purpose: This position supports the Coordinated Entry (CE) Transition Coordinators by offering supportive case management services to homeless individuals and families on the Anchorage Coordinated Entry System (CES) prioritization list. The CE Support Specialist works with clients nearing the top of the CES prioritization list to ensure that proper documentation is collected and that supportive services are in place. Additionally, CE Support Specialists assist CE Transition Coordinators in managing CES prioritization list data/uploads and in informing service providers about the status and needs of current clients. As part of the Catholic Social Services Coordinated Entry Team, the Coordinated Entry Support Specialist will assist families and individuals experiencing homelessness connect with vital support services and housing opportunities.
Service Activities
Member Duties : Work with CE Transition Coordinators to identify prioritized individuals and families for CES support services. Maintain client records in accordance with Alaska Homeless Management Information Systems CES standards. Determine required client documentation and work with client to obtain said documentation. Advocate for clients in housing referrals, specialized counseling, employment, medical and mental health services, transportation and any other needed services. Make follow up contacts to determine participant's status in housing placement, treatment or health related facilities. Maintain current knowledge of and professional working relationships with community resource and service providers. Attend and co-facilitate weekly CE meetings in the community. Thoroughly and accurately, document all meetings with clients in their AKHMIS record. Provide crisis intervention as needed.
Community Need Addressed
Coordinated Entry is designed to coordinate and prioritize access to housing and homeless programs for households experiencing homelenssness and ensures clients regardless of race, color, national origin, sex, age, familial status, disability, or perceived sexual orientation, gender identity or marital status has an opportunity to be referred to a housing prioritization list.
Position Outcomes
To get individuals and families at most risk into housing system to help eliminate homelessness.
Benefits
Childcare assistance if eligible, Education award upon successful completion of service, Health coverage, Living allowance, Student loan forbearance, Training
Education award $2,900
No Relocation Funding Available
Education Benefits
CPR, First Aid
Skills you will gain
timekeeping, CPR & First Aid, community organization, first aid, teamwork,
Competencies You Will Develop
Communication
Demonstrate sensitivity and empathy, Listen to and consider others' viewpoints, Maintain open lines of communication with others, Speak clearly, in precise language and in a logical, organized and coherent manner, Write cleary and effectively
Creativity & Problem Solving
Able to identify and define the problem, Capable of generating possible solutions, Communicate the problem to appropriate personnel
Teamwork
Develop constructive working relationships and maintain them over time, Establish a high degree of trust and credibility with others, Interact professionally and respectfully with supervisors and co-workers, Stay positive and outcome oriented, Use appropriate strategies and solutions for dealing with conflicts and differences to maintain a smooth workflow
Decisions
Accepts responsibility, Anticipate the consequences of decisions, Identify and prioritize the key issues involved to facilitate the decision making process, Involve people appropriately in decisions that may impact them
Tools
Carefully consider which tools or technological solutions are appropriate for a given job, Consistently choose the best tool or technological solution for the problem at hand, Operate tools and equipment in accordance with established operating procedures, safety standards, and ethical guidelines
Planning
Able to prioritize various competing tasks, Create environment of contribution, Create plan of action, schedule tasks so that work is completed on time, Demonstrate the effective allocation of time and resources efficiently, Set goals
Service
Be pleasant, courteous, professional and respectful when dealing with internal and external customers or clients, Evaluate customer or client satisfaction, Honor the privilege of being able to work with and for those being served, Provide personalized, prompt, and efficient service to meet the requirements, requests and needs of customers, Recognize the importance of maintaining privacy and confidentiality of those being served, Understand and anticipate the needs of others, Understand the importance of one's role in the functioning of the organization, Understand the significance of maintaining a healthful and safe environment