This position is located at the Oakland County Treasurer's Office in Pontiac, MI. This member will assist at-risk homeowners through intake, provide homeowners information about the foreclosure process, assemble paperwork and direct clients to other resources and provide follow up as needed. Member will also set up action plans and then conduct follow up as needed.
Service Activities
Meet with clients to create action plans, follow up on past action plans that were created
Community Need Addressed
High rates of tax foreclosure
Position Outcomes
MFPC member will work with Oakland County residents to create payment plans for overdue property tax payments, resulting in homes not going into tax foreclosure.
Benefits
Childcare assistance if eligible, Education award upon successful completion of service, Health coverage, Living allowance, Student loan forbearance, Training
Member will be part of a twenty member AmeriCorps State program based statewide in Michigan. Member will attend quarterly group trainings and be provided with additional funding to create an approved member development plan to meet personal goals throughout the year.
Skills you will gain
Direct client interaction experience, decision making, budgeting, empathetic communication, time management, leadership
Competencies You Will Develop
Communication
Demonstrate sensitivity and empathy, Listen to and consider others' viewpoints, Maintain open lines of communication with others, Speak clearly, in precise language and in a logical, organized and coherent manner, Write cleary and effectively
Creativity & Problem Solving
Able to identify and define the problem, Capable of generating possible solutions, Improvise, Provide relevant expertise, Select and implement well-considered solution
Teamwork
Derive consensus, Develop constructive working relationships and maintain them over time, Establish a high degree of trust and credibility with others, Interact professionally and respectfully with supervisors and co-workers, Stay positive and outcome oriented, Use appropriate strategies and solutions for dealing with conflicts and differences to maintain a smooth workflow
Decisions
Accepts responsibility, Anticipate the consequences of decisions, Identify and prioritize the key issues involved to facilitate the decision making process, Involve people appropriately in decisions that may impact them
Planning
Able to prioritize various competing tasks, Create environment of contribution, Create plan of action, schedule tasks so that work is completed on time, Demonstrate the effective allocation of time and resources efficiently, Drive decision making, Set goals
Service
Be pleasant, courteous, professional and respectful when dealing with internal and external customers or clients, Evaluate customer or client satisfaction, Honor the privilege of being able to work with and for those being served, Provide personalized, prompt, and efficient service to meet the requirements, requests and needs of customers, Recognize the importance of maintaining privacy and confidentiality of those being served, Understand and anticipate the needs of others, Understand the importance of one's role in the functioning of the organization, Understand the significance of maintaining a healthful and safe environment