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Volunteer and Community Outreach Coordinator

YouthBuild a Program of American YouthWorks
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This is a full-time (40 hours/week) position as an AmeriCorps member of YouthBuild Austin. Community Partnership and Volunteer Coordination AmeriCorps Members are responsible for developing and strengthening community partnerships for the YouthBuild program, including identifying partnerships for potential service projects and service learning initiatives. This member will also provide service implementing the program’s volunteer program, enabling the program to better serve low-income young people and community residents. This includes developing appropriate materials, recruiting and managing volunteers, and training the site’s staff as appropriate so that the site can sustain the program after the member’s term of service is completed. Valid Driver's license and ability to operate a 15-person van with training is strongly preferred.

Service Activities

Community Partnership & Volunteer Coordinator AmeriCorps member will recruit, train, and manage all YouthBuild program volunteers—mostly consisting of, but not limited to classroom tutors. Member will recruit both online and by giving presentations to community members. Additionally, member will update and maintain all YouthBuild social media outlets as well as publishing a quarterly YouthBuild e-newsletter. Member is responsible for cultivating partnerships with other organizations—like our tutoring partnership with St. Edwards University. Some events, especially volunteer appreciation events, will be planned by this member. AmeriCorps members must be able to be role models and provide leadership for at-risk teens & young adults. Community Partnership & Volunteer Coordinator AmeriCorps duties include:

· Recruit volunteers. Outreach methods include: extensive networking; presentations to faith, business, and/or community groups; staffing information booths at community events; and utilizing the media.

· Screen volunteers as necessary; procedures might include interviews, reference checks, and criminal background checks.

· Develop and facilitate orientation and training for volunteers.

· Supervise non-AmeriCorps volunteers; develop and implement recognition activities for volunteers such as special events, awards, gifts, etc.

· Maintain accurate records of volunteer participation.

· Develop community partnerships to support the volunteer or service-learning program.

· Serve as public ambassador for the program, YouthBuild USA, and AmeriCorps.

· Participate in YouthBuild Austin, YouthBuild USA, and AmeriCorps training, service projects, and other activities

· Assist with the planning and/or implementation of a project on a designated national day of service such as September 11th National Day of Service & Remembrance, Make A Difference Day, Martin Luther King, Jr. Day; Global Youth Service Day and AmeriCorps Week

· Encourage partnerships with other local and national AmeriCorps programs

Driving Duties (If qualified) – Community Partnership and Volunteer Coordination AmeriCorps may be needed to drive if they are at least 21 years of age and provide the program with copies of their driver’s license, insurance and a clean 3-year driving record and complete the AYW driver training. Assistant Crew Leader Drivers are responsible for transporting corpsmembers and/or volunteers to events. Corpsmember Drivers are responsible for the safe operation of agency vehicles and ensuring that all passengers are wearing their seatbelts at all times.

Tools and Equipment:

Community Partnership and Volunteer Coordination AmeriCorps should be familiar with computers, able to use Microsoft Office Suite programs, familiar with email, internet research, power point presentations and social media.

Mental Requirements:

1. Develop and maintain professional relationships with staff, crew leaders, and members

2. Problem solve effectively

3. Work successfully in a stressful environment

4. Function as part of a team – be able to get along with members of all races, genders, political beliefs, religions, experience levels and backgrounds.

5. Understand verbal and/or written communication

6. Interact with members of the public

Skills and Abilities Required:

1. Skilled at taking initiative, problem solving, and working independently to be able to develop and implement program volunteer program

2. Skilled at building interpersonal relationships, to work/serve effectively as part of a team, and to manage volunteers

3. Strong verbal skills, to communicate effectively with staff, volunteers, and community groups

4. Skilled at written communication, to develop program materials and reports

5. Dependable and able to maintain positive attitude, to fulfill commitment to term of service

6. Committed to the concept of national service and to making a difference in the community

7. Strong computer skills, familiar with Microsoft Office suite and social media platforms

8. Able to produce program materials and track volunteer hours

9. Able to react to change productively and to handle other tasks as assigned

Valid Driver's license and ability to operate a 15-person van with training is strongly preferred.

Community Need Addressed

Help build the volunteer base for an AmeriCorps program that is comprised of academic tutors and mentors for our student population, community volunteers for organizational growth and events.

Position Outcomes

Increase volunteer capacity for American Youthworks.


Childcare assistance if eligible, Education award upon successful completion of service, Health coverage, Stipend, Student loan forbearance, Training

Childcare assistance if eligible, College Credit, Education award upon successful completion of service, Health coverage, Living allowance, Stipend, Student loan forbearance, Training

Skills you will gain

General Skills , Public Speaking , Computers/Technology , Non-Profit Management , Leadership , Team Work , Communications , Community Organization , Recruitment , Education , Writing/Editing .

Competencies You Will Develop

Demonstrate sensitivity and empathy, Lead group discussion, Maintain open lines of communication with others, Speak clearly, in precise language and in a logical, organized and coherent manner, Write cleary and effectively
Creativity & Problem Solving
Able to identify and define the problem, Capable of generating possible solutions, Communicate the problem to appropriate personnel, Improvise, Provide relevant expertise, Select and implement well-considered solution
Develop constructive working relationships and maintain them over time, Establish a high degree of trust and credibility with others, Interact professionally and respectfully with supervisors and co-workers, Stay positive and outcome oriented, Use appropriate strategies and solutions for dealing with conflicts and differences to maintain a smooth workflow
Accepts responsibility, Anticipate the consequences of decisions, Identify and prioritize the key issues involved to facilitate the decision making process, Involve people appropriately in decisions that may impact them, Quickly respond with a back-up plan if a decision goes amiss
Able to prioritize various competing tasks, Create plan of action, schedule tasks so that work is completed on time, Demonstrate the effective allocation of time and resources efficiently, Drive decision making, Effectively delegate tasks, Facilitate group planning, Set goals
Be pleasant, courteous, professional and respectful when dealing with internal and external customers or clients, Evaluate customer or client satisfaction, Honor the privilege of being able to work with and for those being served, Provide personalized, prompt, and efficient service to meet the requirements, requests and needs of customers, Recognize the importance of maintaining privacy and confidentiality of those being served, Understand and anticipate the needs of others, Understand the importance of one's role in the functioning of the organization, Understand the significance of maintaining a healthful and safe environment
  • Activity Types Hands On Activities, Office Activities, Professional Activities
  • Focus Areas Community & Nonprofit Development, Education & Youth
  • Length of Service 12 Months
  • Education Requirements High School Graduate
  • Placement Individual Placement
  • Service Setting Charter School, Community-based Nonprofit, High School
  • Weekly Training Hours 2

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