The AmeriCorps Repair Programs Coordinator oversees all aspects of running a program of Rebuilding Together, from meeting with clients to developing scopes of work, or from presenting to volunteer groups to managing inventory. This position is a great opportunity for someone who likes every day to be different and seeks experience in nonprofit program coordination. The AmeriCorps Repair Programs Coordinator meets with clients, activates community volunteers, organizes logistics, oversees rebuilding projects, collects data and compiles program reports. The AmeriCorps Repair Programs Coordinator is involved in all aspects of our organization and work as part of our team to increase our capacity, efficiency, and quality of services.
• Oversee the client application process for the program, including: assisting potential clients with the application, managing homeowner application intake, completing initial interviews with clients, completing home assessments, sorting applications by eligibility for programs and funding sources, and tracking the client application/approval process in the database.
• Collaborate with staff to place volunteers with appropriate rebuilding projects or secure contractors, schedule projects and develop project timelines, get tools and materials on site, and meet with clients to ensure they know what to expect on project day.
• Oversee general volunteers in completing direct hands-on repairs. Ensure that volunteers are trained in their task and have access to tools/materials, that proper safety procedures are being followed, that the work product is of good quality, and that volunteers enjoyed and feel appreciated for their service.
• Arrange purchase and delivery of crucial project needs, including: tools and materials, personal protective equipment, dumpsters and other rented items, water and snacks. Maintain a system for warehouse inventory to allow bulk purchasing, the reuse or repurposing of tools/materials, and an efficient supply chain. Ensure routine maintenance of Rebuilding Together-owned tools between projects.
• Maintain a record-keeping system for program services, including client and project data. Evaluate program data and create reports on progress toward program goals. Complete any paperwork and file closeout for each rebuilding project within each program.
• Develop and coordinate trainings, resources, and presentations on healthy housing for both homeowners and volunteers. Encourage community and homeowner attendance through outreach strategies. Trainings such as these leverage our work by promoting community awareness of housing issues and empower people to perform routine home maintenance and reap the benefits.
• Pursue a robust client and volunteer outreach strategy that will increase awareness of the program among our target populations, including: attending community meetings and other events; creating and distributing materials; contributing client- and volunteer-focused content for social media, newsletter, and website; presenting at community organizations and tabling at resource and volunteer fairs.
Community Need Addressed
Rebuilding Together's mission is repairing homes, revitalizing communities and rebuilding lives. The AmeriCorps Client Coordinator will help accomplish this mission by overseeing all aspects of the client experience of receiving services from Rebuilding Together.
Our vision is to create safe homes and communities for everyone.
While each affiliate is small, the impact is huge and the program is diverse. As a CapacityCorps member this translates into a well-rounded service term, in which members are given the opportunity to discover their own strengths and weakness and focus on the areas of service that interest them most. Rebuilding Together's leadership provides encouragement and resources to motivate members in improving the health and safety of houses in our community.
Childcare assistance if eligible, Education award upon successful completion of service, Health coverage, Living allowance, Student loan forbearance, Training
Travel to National AmeriCorps Orientation and MLK Week of Service in a new city each year, Mental health benefit, and you will be a part of a community of passionate, talented, and inspiring Rebuilding Together AmeriCorps members across the country
Competencies You Will Develop
Maintain open lines of communication with others
Creativity & Problem Solving
Capable of generating possible solutions
Interact professionally and respectfully with supervisors and co-workers
Involve people appropriately in decisions that may impact them
Operate tools and equipment in accordance with established operating procedures, safety standards, and ethical guidelines
Demonstrate the effective allocation of time and resources efficiently
Be pleasant, courteous, professional and respectful when dealing with internal and external customers or clients