The Resource Navigation Assistant will engage individuals experiencing homelessness and assist them in accessing health, housing and social services. In addition, the member will assist the individuals with applying for benefits and documentations with assistance and supervision from Foundation team members.
Service Activities
Meet with guests to ensure they are on track with goals and action plans. Help guests retrieve identification and documents. Assist with facilitating successful exits. Provide individuals with information and referrals to in-house or community resources for housing, employment, health (physical, behavioral, and mental), food, transportation, etc.
Community Need Addressed
high rates of homelessness
Position Outcomes
Individuals will report improved skills and knowledge to successfully live independently. In addition, individuals will exit to a positive housing destination, including section 8 housing, permanent supportive housing programs, independent housing and reunification with families.
Benefits
Childcare assistance if eligible, Education award upon successful completion of service, Health coverage, Living allowance, Student loan forbearance
Daily meals available at no cost to member.
Health insurance – option to enroll with premium paid in full for full-time members only. Additional levels for health insurance plan options are available to full-time members at an additional cost.
Professional development and training opportunities.
Competencies You Will Develop
Creativity & Problem Solving
Communicate the problem to appropriate personnel
Teamwork
Develop constructive working relationships and maintain them over time, Establish a high degree of trust and credibility with others, Interact professionally and respectfully with supervisors and co-workers, Stay positive and outcome oriented, Use appropriate strategies and solutions for dealing with conflicts and differences to maintain a smooth workflow
Tools
Seek opportunities to improve knowledge of tools and technologies that may assist in streamlining work and improving productivity
Service
Be pleasant, courteous, professional and respectful when dealing with internal and external customers or clients, Evaluate customer or client satisfaction, Honor the privilege of being able to work with and for those being served, Provide personalized, prompt, and efficient service to meet the requirements, requests and needs of customers, Recognize the importance of maintaining privacy and confidentiality of those being served, Understand and anticipate the needs of others, Understand the importance of one's role in the functioning of the organization, Understand the significance of maintaining a healthful and safe environment