The Volunteer Coordinator actively promotes volunteer opportunities to target congregations, civic groups, and local companies; assists with implementation of the volunteer management database and provides leadership in developing volunteer recognition opportunities.
Service Activities
Essential Duties and Responsibilities
Volunteer Management:
Work with Volunteer and Outreach Manager to developing annual volunteer goals and work plans.
Oversee volunteer opportunities for the agency’s programs.
Manage the volunteer database and generate monthly reports concerning volunteer activity
Coordinate with staff to cultivate and enrich current volunteer opportunities.
Assist with volunteer year-end-evaluation
Assist in planning of Annual Volunteer Appreciation Dinner and other appreciation events
Volunteer Appreciation:
Develop ongoing communication system (i.e. volunteer newsletter, e-news, etc.) to promote volunteer opportunities, program needs, program expansion and recognition of volunteer groups.
Ensure regular cultivation of, and communication with, all volunteers by drafting personalized thank-you letters and other necessary correspondence in order to foster and maintain contact with individual volunteers, community groups and corporations
Outreach:
Assist in building relationships with local schools, businesses, community/civic groups, and congregations to cultivate in-kind support through volunteer opportunities, meal donations and supplies.
Attend volunteer fairs and volunteer recruitment activities as assigned.
Regularly interface with volunteers and food groups to improve connection between the shelter and the agency.
Recruitment:
Promote volunteer opportunities internally and externally, via internal postings and volunteer search websites.
Actively recruit groups, businesses and support congregations to fill volunteer and meal group openings/vacancies.
Participate in monthly training sessions including all pre-season season volunteer training sessions.
Other Duties:
As part of professional development, attend volunteer management in person/webinar trainings as instructed by Volunteer and Outreach Manager.
Community Need Addressed
The Volunteer Services Department supports the 6 program focus areas of Housing Forward in an effort to increase organizational capacity by the recruitment of community supporters (volunteers).
Position Outcomes
The Volunteer Services Department supports the 6 program focus areas of Housing Forward in an effort to increase organizational capacity by the recruitment of community supporters (volunteers).
Benefits
Childcare assistance if eligible, Education award upon successful completion of service, Health coverage, Living allowance, Training
Competencies You Will Develop
Communication
Demonstrate sensitivity and empathy, Maintain open lines of communication with others, Speak clearly, in precise language and in a logical, organized and coherent manner
Creativity & Problem Solving
Able to identify and define the problem
Teamwork
Derive consensus
Decisions
Accepts responsibility, Involve people appropriately in decisions that may impact them
Tools
Carefully consider which tools or technological solutions are appropriate for a given job, Seek opportunities to improve knowledge of tools and technologies that may assist in streamlining work and improving productivity
Planning
Able to prioritize various competing tasks, Create plan of action, schedule tasks so that work is completed on time, Facilitate group planning, Set goals
Service
Be pleasant, courteous, professional and respectful when dealing with internal and external customers or clients