Listing

Client Service Navigator

Actively Recruiting

Openings

10 currently recruiting

Service Dates

December 3, 2018 - October 31, 2019

Application Window

September 24, 2018 - December 15, 2018

Location

  • Palmer, AK

Contact Information

Hannah Newman
(907) 334-4456
hannah.newman@alaska.gov

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Position Details

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Listing Details

Description

AmeriCorps members serve at both rural and urban Public Defender Offices throughout the state of Alaska. They work one-on-one with clients referred by attorneys, helping them to access resources, apply for benefits, enroll in substance use disorder treatment, and increase their financial literacy. The interventions provided by members serving in this program have the long-term objective of decreasing recidivism and increasing clients’ day-to-day stability and ease of community re-integration.

AmeriCorps members serve at both rural and urban Public Defender Offices throughout the state of Alaska. They work one-on-one with clients referred by attorneys, helping them to access resources, apply for benefits, enroll in substance use disorder treatment, and increase their financial literacy. The interventions provided by members serving in this program have the long-term objective of decreasing recidivism and increasing clients’ day-to-day stability and ease of community re-integration. Read More

Living Allowance

$1250 - $1250 monthly

Benefits

Childcare assistance if eligible, Education award upon successful completion of service, Health coverage, Living allowance, Student loan forbearance, Training

Education Requirements

GED

Desired Certifications or Qualifications

COMPETENCIES:
• Must have the ability to work well with people in crisis and to assess and prioritize clients’ needs; must have the desire and ability to advocate for individuals experiencing poverty and involved in the criminal justice system.
• Must have the necessary computer skills to accomplish duties (strong keyboarding, knowledge of Microsoft Office, ability to learn & document in Agency database, etc.).
• Must have strong written and oral communication skills, including competency in proofreading & editing, grammar, punctuation, and spelling; must be able to read and assess complex documents & to complete paperwork thoroughly and accurately.
• Must have well-developed organizational & time management skills, sound judgment, and ability to perform duties under pressure.
• Must be able to work both in a highly independent manner and as a cooperative & collaborative member of a team.
• Must be able to effectively interact with individuals with diverse backgrounds, and to treat all clients and colleagues with respect and dignity.

EDUCATION/EXPERIENCE:
• Experience working with underserved and/or low-income individuals preferred.
• Experience working in a professional office or legal/court setting strongly preferred.
• High school diploma or equivalent certification required; college degree preferred.
• Must be at least 18 years old and a US citizen/national/permanent resident.
• Must have no felony or misdemeanor convictions (position offers are contingent on passing a national background check).

Desired Languages

English

Other Conditions

Car recommended
Permits attendance at school during off hours
Subject to criminal background check

Age Requirement

18 - 100

Service Details

Focus Areas

Community & Nonprofit Development, Economic Security, Homelessness & Housing, Legal Assistance, Public Safety

Weekly Hours

40

Location Type

Rural, Urban

Service Type

Direct Service

Service Environment

Indoor

Placement

Individual and Team Placements

Service Setting

State Agency other than State Service Commission

Activity Types

Hands On Activities, Office Activities, Professional Activities

Contact Information

Hannah Newman
(907) 334-4456
hannah.newman@alaska.gov

Hosted By

Position Details

View the Position

Client Service Navigator

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