YWCA Tri-County Area (YW3CA) is seeking AmeriCorps members to provide direct service as 1:1 Workforce Navigators in an individualized workforce development program in Pottstown and Norristown areas, as part of the AmeriCorps DAWN program. Under the scope of the AmeriCorps DAWN program, the following services are offered to participants: tax preparation through the Campaign for Working Families (CWF), health insurance application assistance through Maternal and Child Health Consortium, professional culinary training through the Dignity Kitchen partnership, and emergency financial support through the Emergency Rent & Utility Coalition.
Members receive a Living Allowance – this is not a salaried position. Position is dependent upon funding availability.
This is an excellent opportunity for an entry-level person with an interest in working in the non-profit sector to develop an understanding on how programs are supported to achieve a poverty-fighting mission. The ideal candidate is detailed-oriented, highly organized, and comfortable with analyzing and synthesizing information so that it can be communicated in a simple and easily understandable way to internal and external stakeholders.
Childcare assistance if eligible, Education award upon successful completion of service, Health coverage, Living allowance, Non-competitive eligibility (federal jobs), Stipend, Student loan forbearance, Training
AmeriCorps members will work with adult learners and/or opportunity youth in a 1-on-1 settings, helping them build skills and knowledge needed to obtain and maintain employment. Each participant served will have an AmeriCorps member dedicated to intake, establishing individualized goals, and creating an individualized employment plan. Below are the subtitles of the Workforce Navigator - each title has its own presence in the program which adds its own value to the program overall.
Retention Coach - overseeing employment/educational retention; employment verification; maintaining employer partnerships; conducting workshops geared around employment retention.
Employment Coach - create partnerships with new potential employers; conducts career readiness/workforce development workshops; works with retention coach for participants that are employed and verification of employment.
Education/Training Coach - Works closely with participants enrolled in YWCA ETC Center(s); monitors progress; conducts workshops on financial aid, college readiness, vocational trades; works with CareerLink and other education/vocational trade vendors to offer classes/workshops/courses to participants being serviced through the program.
Case Counselor - provides support/resources to participants that are in need of barrier removal in order to navigate through the DAWN Program successfully; serves as court advocate; creates partnerships with resource/supportive service vendors for referrals; conducts life skills workshops, financial literacy workshops
Administrative Coach - Helps participants with enrollment process into DAWN Program as well as any other program (external) that participants are looking to enroll into. Conducts information sessions for participants and organizations looking to join/partner with the DAWN Program. Administers job readiness assessments and helps participants complete an Employment Action Plan upon entry of DAWN Program.
Knowledge, Skills, and Abilities
Demonstrate project management, data management and analysis skills.
Possess strong reading, writing, communication, and presentation skills
Willingness and understanding to work with under-served community members.
Understand diverse cultural differences with the ability to work with and empower co-workers, families, and members of the community.
Understand YWCA’s mission, goals, and objectives and ability to work independently with a high level of energy and contribute as part of a larger team.
Work with AmeriCorps Supervisor(s) to report results and updates of assessment progress.
Ability to maintain a flexible schedule that requires attendance to program meetings and trainings, as necessary.
Possess strong interpersonal skills as demonstrated by compassionate, courteous, cordial, cooperative, and professional interactions daily.
College Degree, GED/High School Diploma
High School Graduate
Desired Certifications or Qualifications
Other Position Factors
Position may require occasional trips to attend conferences, seminars, and meetings. May require working non-traditional hours based on operational needs.
AmeriCorps members must be passionate and committed to the mission of bringing individuals and communities out of poverty. AmeriCorps members make a year-long commitment to serve at a nonprofit organization or public agency.
Must be a U.S. citizen or lawful permanent resident alien age 18 and older.
Must be at least 17 years old with parental or guardian consent.
Associate’s degree in human services, social work, business, or related fields or equivalent work experience is preferred.
Valid Driver’s License and access to reliable transportation.
Must be willing to submit to background check in accordance with local law and regulations.
Must have proficient computer skills including Microsoft Office Suite.
Must have excellent communication skills in English - both oral and written. Ability to communicate in Spanish a plus.
By applying to this position, you certify that you are at least 18 years or older.
Permits attendance at school during off hours
Uniforms provided and required
Subject to criminal background check
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