The VVC Pharmacy Associate provides direct service support to patients seeking services, qualifying them for services and assessing other basic needs (i.e. food, rent and utilities, etc.). Knowledge and interest in the medical field is helpful but not necessary - training will be provided and this role will work side-by-side with our staff patient-advocate.
This position is part of the Vincentian Volunteers of Cincinnati (VVC) program, a faith-based, year-long, residential service program, providing young professionals in their twenties an opportunity to grow in faith, friendship and service by giving deeply of themselves to individuals and families in need.
VVC members serve full-time in a unique work placement with the Society of St. Vincent de Paul. They live together in a house provided by the program, in the West End neighborhood of Cincinnati, walking distance from SVDP’s Outreach Center. 100% of program alumni reported experiencing personal and professional growth through VVC.
Service Activities
Position Responsibilities:
1. Provide individual support and assistance to patients in the Charitable Pharmacy program
2. Interview potential patients and assess their eligibility for the Charitable Pharmacy
3. Refer patients to other services, internally and externally, as patients reveal other areas of assistance they may need
4. Maintain patient data and reporting
5. Assist in the sorting and transporting of donated medications, under the supervision of a licensed pharmacist
Community Need Addressed
St. Vincent de Paul’s Charitable Pharmacy is the only charitable pharmacy in Southwest Ohio, helping individuals who are uninsured or under-insured receive free medication.
Position Outcomes
As the only free Pharmacy in southwest Ohio, we provide one-on-one individual support and assistance to each individual in need of medication assistance.
Patients will experience decreased emergency room visits. Patients with diabetes will decrease their blood sugar levels. Patients will be able to provide other basic needs to themselves and their families, while consistently taking their prescription medication.
Benefits
Education award upon successful completion of service, Health coverage, Housing, Living allowance, Stipend, Student loan forbearance, Training
This program also covers: three overnight retreats during the program year; weekly formation meetings on topics of social justice with program manager; monthly leadership development workshops; 1:1 professional mentor (meet monthly); all basic living expenses (room, utilities, board, internet); health insurance; renter's insurance; monthly personal stipend ($100); monthly phone stipend ($50); monthly transportation stipend ($30 - local bus tickets); plus an Education Award (~ $6,000, depending on pell grant) upon completion of service.
Skills you will gain
community-building, teamwork, professional skills/norms, professional communication, one-on-one interaction, project prioritization, collaboration, public speaking, time management
Competencies You Will Develop
Communication
Demonstrate sensitivity and empathy, Lead group discussion, Listen to and consider others' viewpoints, Maintain open lines of communication with others, Speak clearly, in precise language and in a logical, organized and coherent manner, Turn taking, Write cleary and effectively
Creativity & Problem Solving
Able to identify and define the problem, Capable of generating possible solutions, Communicate the problem to appropriate personnel, Improvise, Provide relevant expertise, Select and implement well-considered solution
Teamwork
Derive consensus, Develop constructive working relationships and maintain them over time, Establish a high degree of trust and credibility with others, Interact professionally and respectfully with supervisors and co-workers, Stay positive and outcome oriented, Use appropriate strategies and solutions for dealing with conflicts and differences to maintain a smooth workflow
Decisions
Accepts responsibility, Anticipate the consequences of decisions, Identify and prioritize the key issues involved to facilitate the decision making process, Involve people appropriately in decisions that may impact them, Quickly respond with a back-up plan if a decision goes amiss
Tools
Carefully consider which tools or technological solutions are appropriate for a given job, Consistently choose the best tool or technological solution for the problem at hand, Seek opportunities to improve knowledge of tools and technologies that may assist in streamlining work and improving productivity
Planning
Able to prioritize various competing tasks, Create environment of contribution, Create plan of action, schedule tasks so that work is completed on time, Demonstrate the effective allocation of time and resources efficiently, Drive decision making, Effectively delegate tasks, Facilitate group planning, Set goals
Service
Be pleasant, courteous, professional and respectful when dealing with internal and external customers or clients, Evaluate customer or client satisfaction, Honor the privilege of being able to work with and for those being served, Provide personalized, prompt, and efficient service to meet the requirements, requests and needs of customers, Recognize the importance of maintaining privacy and confidentiality of those being served, Understand and anticipate the needs of others, Understand the importance of one's role in the functioning of the organization, Understand the significance of maintaining a healthful and safe environment