In order to best serve our neighbors in need, we capture personal and family information, as well as service history, allowing us to determine how to best provide support and share the story of the work we do. In this position, you will put analytical and detail-oriented skills to work alongside our Resource Analyst to analyze data trends via CMS (Case Management System) to help inform staff and volunteers how to best operate our programs.
VVC members serve full-time in a unique work placement with the Society of St. Vincent de Paul. They live together in a house provided by the program, in the West End neighborhood of Cincinnati, blocks from SVDP’s Outreach Center. One hundred percent of VVC members finish the program reporting personal, professional and spiritual growth.
1. Provide training and support for SVdP chapter volunteers in using the Case Management System (CMS)
2. Assist in the analysis of data trends via CMS to help inform staff and volunteers of best practices
3. Provide assistance to people seeking assistance from the Society of St. Vincent de Paul through one-on-one meetings to evaluate need and ability to provide referrals and assistance (this portion will be abouat 8hours/week)
Community Need Addressed
Quality analytics of social services provided to individuals in need of basic necessities, as well providing a linkage between all chapters of the Society of St. Vincent de Paul within the Greater Cincinnati area.
Heightened communication between all chapters of organization in providing quality social services to individuals in need of basic necessities within the Greater Cincinnati area through providing systems support for chapter groups, as well as engaging in data analysis of services provided.
Education award upon successful completion of service, Health coverage, Housing, Living allowance, Stipend, Student loan forbearance, Training
This program also covers:
- three overnight retreats during the program year
- weekly formation
- monthly leadership development workshops
- 1:1 professional mentor (monthly meetings)
- all living expenses (room, utilities, board, internet)
- health insurance
- renter's insurance
- monthly personal stipend ($100)
- monthly phone stipend ($50)
- monthly transportation stipend ($30 - local bus tickets)
- plus an Education Award (~ $6,000, depending on current fiscal year Pell Grant) upon completion of service
Skills you will gain
community-building, teamwork, professional skills/norms, professional communication, one-on-one interaction, project prioritization, collaboration, public speaking, time management
Competencies You Will Develop
Demonstrate sensitivity and empathy, Lead group discussion, Listen to and consider others' viewpoints, Maintain open lines of communication with others, Speak clearly, in precise language and in a logical, organized and coherent manner, Turn taking, Write cleary and effectively
Creativity & Problem Solving
Able to identify and define the problem, Capable of generating possible solutions, Communicate the problem to appropriate personnel, Improvise, Provide relevant expertise, Select and implement well-considered solution
Derive consensus, Develop constructive working relationships and maintain them over time, Establish a high degree of trust and credibility with others, Interact professionally and respectfully with supervisors and co-workers, Stay positive and outcome oriented, Use appropriate strategies and solutions for dealing with conflicts and differences to maintain a smooth workflow
Accepts responsibility, Anticipate the consequences of decisions, Identify and prioritize the key issues involved to facilitate the decision making process, Involve people appropriately in decisions that may impact them, Quickly respond with a back-up plan if a decision goes amiss
Carefully consider which tools or technological solutions are appropriate for a given job, Consistently choose the best tool or technological solution for the problem at hand, Seek opportunities to improve knowledge of tools and technologies that may assist in streamlining work and improving productivity
Able to prioritize various competing tasks, Create environment of contribution, Create plan of action, schedule tasks so that work is completed on time, Demonstrate the effective allocation of time and resources efficiently, Drive decision making, Effectively delegate tasks, Facilitate group planning, Set goals
Be pleasant, courteous, professional and respectful when dealing with internal and external customers or clients, Evaluate customer or client satisfaction, Honor the privilege of being able to work with and for those being served, Provide personalized, prompt, and efficient service to meet the requirements, requests and needs of customers, Recognize the importance of maintaining privacy and confidentiality of those being served, Understand and anticipate the needs of others, Understand the importance of one's role in the functioning of the organization, Understand the significance of maintaining a healthful and safe environment