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Outreach and Communications VISTA

United Way of King County
No listings recruiting at this time

The Bridge to Finish Outreach and Communications VISTA will build the capacity of the Benefits Hub Program in King County to connect low-income students to the resources they need to attain credentials, obtain good jobs, and achieve financial stability by improving persistence and completion rates for low-income community and technical college students. This position will offer opportunities to further develop your professional and leadership skills through project management, systems change, and application of racial equity strategies.

Service Activities

Duties and Responsibilities:

Research best practices for student communication and engagement and implement communication improvements that result in a better service experience and utilization
Research best practices for student communication and engagement and implement communication improvements that result in a better service experience and utilization
Project manage strategic communications to convey program updates to key stakeholders
Coordinate activities for student ambassadors and evaluate impact of program for participants
Improve service delivery and follow-up so that students report feeling confident and supported, and receive multiple interventions

Community Need Addressed

Community and technical colleges are an affordable way for people to get a higher education, yet fewer than half of community college students earn a credential. Further, the COVID-19 crisis demonstrated the importance of a college education. So far during the pandemic, the unemployment rate for those with a high school diploma has been roughly twice that of those with a bachelors degree at 9% and 4.8% respectively, disproportionately impacting black, indigenous, and people of color individuals. Bridge to Finish helps students stay in school and complete their education by offering financial tools and resources through coaching, workshops, and grants.

Position Outcomes

In the 2022-2023 school year, Benefits Hub will provide 20,000 interventions to 8,000 students and target our efforts toward students of color, parenting students, and first-generation college students to take steps towards undoing systemic inequities.


Childcare assistance if eligible, Education award upon successful completion of service, Health coverage, Living allowance, Non-competitive eligibility (federal jobs), Relocation allowance (if applicable), Stipend, Student loan forbearance, Training

Living allowance of $2,004.24 (pretax), monthly $1000 additional stipend upon successful completion of service $6,395 Education Award or $1,800 cash stipend upon successful completion of service Loan deferment and payment of interest accrued during service year on qualified student loans (loans must be federally-backed; personal/private loans not eligible) – By law, only AmeriCorps VISTA members who are either U.S. Citizens, U.S. Nationals, or Lawful Permanent Resident Aliens—sometimes referred to as “Lawful Permanent Residents”—are eligible to receive an AmeriCorps Segal Education Award. All other members will receive an end of service cash stipend. Health benefits that meet the minimum standards of ACA compliance ORCA LIFT card Childcare assistance 10 days sick leave, 10 days personal leave, 9 federal holidays Enrollment in an assistance program with 24-hour access to phone counseling Noncompetitive eligibility for federal jobs for up to one year after completing service Professional work experience Unique cohort experience with monthly team meetings to participate in high-quality training, professional development, networking opportunities, and one-on-one support from a VISTA Leader

Competencies You Will Develop

Demonstrate sensitivity and empathy, Listen to and consider others' viewpoints, Maintain open lines of communication with others
Creativity & Problem Solving
Able to identify and define the problem, Capable of generating possible solutions, Communicate the problem to appropriate personnel, Select and implement well-considered solution
Establish a high degree of trust and credibility with others, Interact professionally and respectfully with supervisors and co-workers
Identify and prioritize the key issues involved to facilitate the decision making process, Involve people appropriately in decisions that may impact them, Quickly respond with a back-up plan if a decision goes amiss
Carefully consider which tools or technological solutions are appropriate for a given job, Consistently choose the best tool or technological solution for the problem at hand
Able to prioritize various competing tasks, Create plan of action, schedule tasks so that work is completed on time, Drive decision making, Set goals
Evaluate customer or client satisfaction, Understand and anticipate the needs of others
  • Activity Types Office Activities, Professional Activities
  • Focus Areas Community & Nonprofit Development, Economic Security, Education & Youth
  • Length of Service 12 Months
  • Education Requirements High School Graduate
  • Placement Individual and Team Placements
  • Service Setting Community-based Nonprofit, Higher Education Institution, National Nonprofit/Affiliate
  • Weekly Training Hours 1

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