Maintaining and improving the technology infrastructure of the School District of Philadelphia. Serving closely with mentors to gain hands-on training and studying toward industry standard certification exams. Demonstrating personal initiative to use available learning resources, and to seek out additional resources/tools. Flexible and open to learning more about different technology occupations.
Service Activities
Technical support for equipment such as desktops, laptops, printers, IWBs, tablets, and Chromebooks.
Facilitating STEM afterschool clubs
Participate in committees
Study for and earn industry standard certifications
Network in the Philadelphia Tech Scene
Support various Philadelphia School District Initiatives
Community Need Addressed
Bridging the digital divide and creating a more diverse Philadelphia technology scene.
Position Outcomes
200 students will have access to STEM education, classrooms will experience better, Facilitate 100 technology projects by club/workshop participants with meaningful community impact, Provide exemplary service to at least 120 schools, and/or other locations
Benefits
Childcare assistance if eligible, College Credit, Education award upon successful completion of service, Health coverage, Living allowance, Stipend, Student loan forbearance, Training
MacBook Pro, Case Management wraparound services, Uniform, Transit pass
Education Benefits
College Degree, Credential or Certification
Comptia A+, Project Management, Network +, ACMT, Coding, CompTIA ITF, Adobe
Skills you will gain
Increase technology skills, experience mentoring, learn more about Philadelphia District, project management skills, goal setting skills, increase public speaking, time management, calendar appointments, email etiquette, LinkedIn training, resume building, organizational skills
Competencies You Will Develop
Communication
Demonstrate sensitivity and empathy, Lead group discussion, Listen to and consider others' viewpoints, Maintain open lines of communication with others, Speak clearly, in precise language and in a logical, organized and coherent manner, Turn taking, Write cleary and effectively
Creativity & Problem Solving
Able to identify and define the problem, Capable of generating possible solutions, Communicate the problem to appropriate personnel, Improvise, Provide relevant expertise, Select and implement well-considered solution
Teamwork
Develop constructive working relationships and maintain them over time, Establish a high degree of trust and credibility with others, Interact professionally and respectfully with supervisors and co-workers, Stay positive and outcome oriented, Use appropriate strategies and solutions for dealing with conflicts and differences to maintain a smooth workflow
Decisions
Accepts responsibility, Anticipate the consequences of decisions, Identify and prioritize the key issues involved to facilitate the decision making process, Involve people appropriately in decisions that may impact them, Quickly respond with a back-up plan if a decision goes amiss
Tools
Carefully consider which tools or technological solutions are appropriate for a given job, Consistently choose the best tool or technological solution for the problem at hand, Operate tools and equipment in accordance with established operating procedures, safety standards, and ethical guidelines, Seek opportunities to improve knowledge of tools and technologies that may assist in streamlining work and improving productivity
Planning
Able to prioritize various competing tasks, Create environment of contribution, Create plan of action, schedule tasks so that work is completed on time, Demonstrate the effective allocation of time and resources efficiently, Drive decision making, Effectively delegate tasks, Facilitate group planning, Set goals
Service
Be pleasant, courteous, professional and respectful when dealing with internal and external customers or clients, Evaluate customer or client satisfaction, Honor the privilege of being able to work with and for those being served, Provide personalized, prompt, and efficient service to meet the requirements, requests and needs of customers, Recognize the importance of maintaining privacy and confidentiality of those being served, Understand and anticipate the needs of others, Understand the importance of one's role in the functioning of the organization, Understand the significance of maintaining a healthful and safe environment