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Digital Service Fellow

Urban Technology Project
No listings recruiting at this time

Maintaining and improving the technology infrastructure of the School District of Philadelphia. Serving closely with mentors to gain hands-on training and studying toward industry standard certification exams. Demonstrating personal initiative to use available learning resources, and to seek out additional resources/tools. Flexible and open to learning more about different technology occupations.

Service Activities

Technical support for equipment such as desktops, laptops, printers, IWBs, tablets, and Chromebooks.
Facilitating STEM afterschool clubs
Participate in committees
Study for and earn industry standard certifications
Network in the Philadelphia Tech Scene
Support various Philadelphia School District Initiatives

Community Need Addressed

Bridging the digital divide and creating a more diverse Philadelphia technology scene.

Position Outcomes

200 students will have access to STEM education, classrooms will experience better, Facilitate 100 technology projects by club/workshop participants with meaningful community impact, Provide exemplary service to at least 120 schools, and/or other locations


Childcare assistance if eligible, College Credit, Education award upon successful completion of service, Health coverage, Living allowance, Stipend, Student loan forbearance, Training

MacBook Pro, Case Management wraparound services, Uniform, Transit pass

Education Benefits

College Degree, Credential or Certification

Comptia A+, Project Management, Network +, ACMT, Coding, CompTIA ITF, Adobe

Skills you will gain

Increase technology skills, experience mentoring, learn more about Philadelphia District, project management skills, goal setting skills, increase public speaking, time management, calendar appointments, email etiquette, LinkedIn training, resume building, organizational skills

Competencies You Will Develop

Demonstrate sensitivity and empathy, Lead group discussion, Listen to and consider others' viewpoints, Maintain open lines of communication with others, Speak clearly, in precise language and in a logical, organized and coherent manner, Turn taking, Write cleary and effectively
Creativity & Problem Solving
Able to identify and define the problem, Capable of generating possible solutions, Communicate the problem to appropriate personnel, Improvise, Provide relevant expertise, Select and implement well-considered solution
Develop constructive working relationships and maintain them over time, Establish a high degree of trust and credibility with others, Interact professionally and respectfully with supervisors and co-workers, Stay positive and outcome oriented, Use appropriate strategies and solutions for dealing with conflicts and differences to maintain a smooth workflow
Accepts responsibility, Anticipate the consequences of decisions, Identify and prioritize the key issues involved to facilitate the decision making process, Involve people appropriately in decisions that may impact them, Quickly respond with a back-up plan if a decision goes amiss
Carefully consider which tools or technological solutions are appropriate for a given job, Consistently choose the best tool or technological solution for the problem at hand, Operate tools and equipment in accordance with established operating procedures, safety standards, and ethical guidelines, Seek opportunities to improve knowledge of tools and technologies that may assist in streamlining work and improving productivity
Able to prioritize various competing tasks, Create environment of contribution, Create plan of action, schedule tasks so that work is completed on time, Demonstrate the effective allocation of time and resources efficiently, Drive decision making, Effectively delegate tasks, Facilitate group planning, Set goals
Be pleasant, courteous, professional and respectful when dealing with internal and external customers or clients, Evaluate customer or client satisfaction, Honor the privilege of being able to work with and for those being served, Provide personalized, prompt, and efficient service to meet the requirements, requests and needs of customers, Recognize the importance of maintaining privacy and confidentiality of those being served, Understand and anticipate the needs of others, Understand the importance of one's role in the functioning of the organization, Understand the significance of maintaining a healthful and safe environment
  • Activity Types Hands On Activities, Office Activities, Professional Activities
  • Focus Areas Community & Nonprofit Development, Education & Youth
  • Length of Service 12 Months
  • Education Requirements GED
  • Placement Individual and Team Placements
  • Service Setting Elementary School, High School, Library, Middle School, School District
  • Weekly Training Hours 8

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