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Listing

Essential Support Coordinator

Actively Recruiting

Openings

1 currently recruiting

Service Dates

August 14, 2023 - July 19, 2024

Application Window

February 24, 2023 - June 30, 2023

Location

  • Washington, DC

Contact Information

Shae Agee
sagee@lutheranvolunteercorps.org

Hosted By

Position Details

LVC Corps Member 2023-2024

View Position

Listing Details

Description

The Coordinator will work within the Essential Support Team, which encompasses our furniture program, baby items, professional clothing, agency partnerships, and resource navigation. As an Essential Support Coordinator, you will be responsible for providing direct services to clients in person, on the phone, and electronically each day. In this role, you are a primary point of contact and support for hundreds of families each year who are transitioning out of shelters, escaping domestic violence, or otherwise coming to A Wider Circle for help obtaining basic need items.

[FELLOWS GAIN SKILLS IN CALL RESPONSE, SERVICES FACILITATION, DATA COLLECTION/ANALYSIS, RESOURCE NAVIGATION AND SERVICE REFERRALS FOR VULNERABLE SHELTER AND DOMESTIC VIOLENCE POPULATIONS. FELLOWS GAIN COLLABORATION AND COMMUNICATION SKILLS SERVING AS CENTER CONTACT, AND REPRESENTING AT COMMUNITY EVENTS, FOR FUTURE WORK WITH VULNERABLE POPULATION INTERVENTION AND ADVOCACY.]

1.) Work directly with the clients receiving services at our center and treat all clients with dignity and respect.

2.) Participate in community pop-up events and other projects to serve clients in unique and creative ways.

3.) Input all data for appointments, calls, and other relevant interactions you took part in, and ensure every detail is clean and accurate.

4.) Communicate and collaborate with other teams, including in-kind donations, inventory, volunteer, admin, and operations teams, to ensure smooth functioning of all client appointments.

5.) Connect clients to other programs offered by A Wider Circle, and to resource navigators for help securing resources outside of the organization as needed.

6.) Participate in shifts or partial shifts taking incoming calls for the program.

7.) Become knowledgeable on how to respond to the various calls we receive, expressing high levels of customer service and empathy.

The Coordinator will work within the Essential Support Team, which encompasses our furniture program, baby items, professional clothing, agency partnerships, and resource navigation. As an Essential Support Coordinator, you will be responsible for providing direct services to clients in person, on the phone, and electronically each day. In this role, you are a primary point of contact and support for hundreds of families each year who are transitioning out of shelters, escaping domestic violence, or otherwise coming to A Wider Circle for help obtaining basic need items.

[FELLOWS GAIN SKILLS IN CALL RESPONSE, SERVICES FACILITATION, DATA COLLECTION/ANALYSIS, RESOURCE NAVIGATION AND SERVICE REFERRALS FOR VULNERABLE SHELTER AND DOMESTIC VIOLENCE POPULATIONS. FELLOWS GAIN COLLABORATION AND COMMUNICATION SKILLS SERVING AS CENTER CONTACT, AND REPRESENTING AT COMMUNITY EVENTS, FOR FUTURE WORK WITH VULNERABLE POPULATION INTERVENTION AND ADVOCACY.]

1.) Work directly with the clients receiving services at our center and treat all clients with dignity and respect.

2.) Participate in community pop-up events and other projects to serve clients in unique and creative ways.

3.) Input all data for appointments, calls, and other relevant interactions you took part in, and ensure every detail is clean and accurate.

4.) Communicate and collaborate with other teams, including in-kind donations, inventory, volunteer, admin, and operations teams, to ensure smooth functioning of all client appointments.

5.) Connect clients to other programs offered by A Wider Circle, and to resource navigators for help securing resources outside of the organization as needed.

6.) Participate in shifts or partial shifts taking incoming calls for the program.

7.) Become knowledgeable on how to respond to the various calls we receive, expressing high levels of customer service and empathy.
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Living Allowance

$240 - $240 monthly

Benefits

Health coverage, Housing, Stipend

Additional Benefits

LVC provides housing, utilities, internet, a food stipend, health insurance and social justice trainings. Our fellows also have community and spiritual mentors.

Education Requirements

Some College

Desired Languages

English

Other Conditions

Subject to criminal background check

Age Requirement

21 - 99

Service Details

Focus Areas

Community & Nonprofit Development, Disability, Economic Security, Education & Youth, Environment, Health & Nutrition, Homelessness & Housing

Weekly Hours

40

Location Type

Urban

Service Type

Combination of direct and indirect service

Service Environment

Indoor

Placement

Individual and Team Placements

Service Setting

Charter School, Child Welfare Agency, Community-based Nonprofit, Community Development Organization, Disability Services Organization, Early Childhood Program, Elementary School, Health Clinic/Other Health Organization, Higher Education Institution, Homeless Shelter, Soup Kitchen, or Food Bank, National Nonprofit/Affiliate, Organization primarily serving older adults, Recreation or Youth Center, Religious Organization, School-based Nonprofit, Social Enterprise (nonprofit), Volunteer Placement Organization

Activity Types

Hands On Activities, Office Activities, Professional Activities

Contact Information

Shae Agee
sagee@lutheranvolunteercorps.org

Hosted By

Position Details

LVC Corps Member 2023-2024

View Position