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Community Engagement Coordinator

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The Community Engagement Coordinator (CEC) will help coordinate all Jumpstart volunteer recruitment and management efforts, and oversee Jumpstart’s participation in community events. The CEC works closely with the Field Operations and Strategies department as well as the Development team across California and engages a diverse group of volunteers, such as Jumpstart Corps members and alumni, community members, and corporate volunteers.

Service Activities

AmeriCorps Member Responsibilities
• Serve full-time for 1,700 hours (35-40 hours per week) over 11.5 months (September 2018 to Mid-August 2019)
• Participate in all required AmeriCorps National Service Days (i.e. 9/11 Day of Service, Martin Luther King, Jr. Day of Service, Cesar Chavez Day of Service and Learning, etc.)
• Recruit 400 short-term volunteers and 40 long-term volunteers over the year
• Track and report on all volunteer engagement data
• Participate in a mid-year and end of year performance review process with supervisor
• Complete bi-weekly timesheets to accurately report hours served
• Collaborate and communicate with another Community Engagement Coordinator and local site staff on an on-going basis

Volunteer Management: Recruitment & Management
• Serve as a Jumpstart leader and representative at all volunteer events and external partnership and planning meetings
• Partner with the FOS and Development teams to promote Jumpstart’s community engagement efforts and events internally and externally using social media, oral presentation, and other outreach tools
• Plan, schedule and supervise projects for volunteers
• Lead and provide an oral/written orientation document/guide for all new volunteers
• Explain, collect, and input all required volunteer paperwork; periodic review for accuracy
• Use online tool(s) to manage volunteer events and opportunities, capture volunteer contact information and service hours, and record volunteer interest and signups; utilize tool for tracking and reporting data
• Maintain an inventory of all Jumpstart materials as needed

Volunteer Management: Community & Corporate Engagement
• Steward and support the development of key volunteerism partnerships with nonprofits, corporations, and civic organizations in partnership with the Jumpstart team
• Partner with the Jumpstart team to organize and coordinate Jumpstart’s annual, high-visibility events such as Jumpstart’s Read for the Record and Jumpstart for a Day at the site level
• Develop and maintain a calendar of volunteer engagement opportunities and manage logistics pertaining to each event
• Create post-event summaries to capture tips, best practices, key contacts, etc. for future planning
• Manage the preparation, distribution, and inventory of home library books, if applicable
• Manage the Jumpstart Club Program in collaboration with local site manager to engage long-term volunteers and engage local preschool partners as placement sites

Volunteer Management: Recognition
• Help to create and finalize the plan for volunteer recognition
• Lead recognition of all volunteers during and after service event(s)
• Send out on-going communications and monthly newsletters to keep volunteers engaged
• Create celebration announcements with photos and post to Jumpstart’s internal intranet and external website

Support and Troubleshooting
• Serve as primary contact for volunteers, answering questions regarding Jumpstart’s volunteer opportunities, and managing challenges or conflict that may arise
• Regularly communicate with other Jumpstart markets and external agencies regarding volunteer management best practices
• Identify and share additional resources or innovative ideas with the team that can enhance Jumpstart’s volunteer management efforts

Other Responsibilities
• Participate in regularly scheduled meetings with Jumpstart team
• Work with the FOS and Development Teams to provide quantitative and qualitative information related to community engagement for grant reporting
• Manage a high-school corporate work study student who will be present 5 days a month and who will be focused on supporting volunteer and community engagement efforts, if applicable.
• Support the management of the FOS, Development, and Community Corps interns in collaboration with their managers
• Support other duties related to Community duties/opportunities as arise.

Community Need Addressed

Jumpstart is a national early education organization that recruits and trains college students and community volunteers to work with preschool children in low-income neighborhoods.

Position Outcomes

Through a proven curriculum, these children develop the language and literacy skills they need to be ready for school, setting them on a path to close the achievement gap before it is too late. Join us to work toward the day every child in America enters kindergarten prepared to succeed.


Childcare assistance if eligible, Education award upon successful completion of service, Health coverage, Living allowance, Stipend, Student loan forbearance, Training

Skills you will gain

Volunteer Management Time Management

Competencies You Will Develop

Maintain open lines of communication with others, Speak clearly, in precise language and in a logical, organized and coherent manner
Creativity & Problem Solving
Able to identify and define the problem, Capable of generating possible solutions, Communicate the problem to appropriate personnel, Improvise, Select and implement well-considered solution
Develop constructive working relationships and maintain them over time, Establish a high degree of trust and credibility with others, Interact professionally and respectfully with supervisors and co-workers, Stay positive and outcome oriented
Accepts responsibility, Quickly respond with a back-up plan if a decision goes amiss
Able to prioritize various competing tasks, Create plan of action, schedule tasks so that work is completed on time, Set goals
Be pleasant, courteous, professional and respectful when dealing with internal and external customers or clients, Evaluate customer or client satisfaction, Honor the privilege of being able to work with and for those being served, Provide personalized, prompt, and efficient service to meet the requirements, requests and needs of customers, Recognize the importance of maintaining privacy and confidentiality of those being served, Understand and anticipate the needs of others, Understand the importance of one's role in the functioning of the organization, Understand the significance of maintaining a healthful and safe environment
  • Activity Types Hands On Activities, Office Activities, Professional Activities
  • Focus Areas Education & Youth
  • Length of Service 12 Months
  • Education Requirements College Graduate
  • Placement Individual Placement
  • Service Setting Early Childhood Program
  • Weekly Training Hours 7

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