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Position

Housing Non-Profit Case Manager / Client Service Specialist

Jubilee Year Los Angeles
4 listings actively recruiting
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Full-Time Paid Fellowship working with a multi-faceted social service agency serving and responding to the wide-ranging needs of homeless and low-income families and individuals in the community.

Job Responsibilities include:

-Daily engagement with clients requesting services
-Data Entry for general service information
-Provide infromation and referrals to clients and consumers
-Case Management and assistance in providing resources and implementing service plan for clients
-Other duties and tasks as assigned

Service Activities

This position is offered in partnership with Jubilee Year Los Angeles (JYLA)

Each fall, JYLA gathers a diverse corps of young adults from across the United States to commit a single year to living in community and working for change in some of Los Angeles County's most innovative and effective social service agencies.

During this year of service, the corps is tasked with living simply and building community, while growing personally and professionally. Candidates between 21-29 years old who have a heart for service and a desire to become better educated about the amazing work being done to right social injustices in Los Angeles.

Having served Los Angeles for 25 years, Jubilee Year is one of the longest continuously running year of service programs of its kind in the nation.

This is a unique, challenging, and life-changing opportunity to spend a year serving in Los Angeles, a wonderful city that, alongside its beaches and beauty, is an area of great inequality, concentrated poverty, and real need.

To learn more visit www.jubileeyearla.org

Community Need Addressed

Serving and responding to the wide-ranging needs of homeless and low-income families and individuals in the community.

Position Outcomes

- Strengthen organizations’ ability to support vulnerable populations
- Strengthen corps members' understanding of vulnerable populations and communities of need
- Develop corps members' leadership qualities and preparedness through learning and experience in serving and working within communities of need.

Benefits

Health coverage, Housing, Living allowance, Stipend, Student loan forbearance, Training

Jubilee Year provides corps members with free housing and utilities, food stipend, Annual Metro Pass (Public Transit), mentorship, quarterly retreats, professional development, and extensive access to and interaction with our social and professional network built up over the course of over 25 years serving in Los Angeles.

Skills you will gain

Community-building, public speaking, time management, money management, appropriate professional behavior, self-care, independent living, public transit use, city living, diversity appreciation, personal reflection,

Competencies You Will Develop

Communication
Demonstrate sensitivity and empathy, Lead group discussion, Listen to and consider others' viewpoints, Maintain open lines of communication with others, Speak clearly, in precise language and in a logical, organized and coherent manner, Turn taking, Write cleary and effectively
Creativity & Problem Solving
Able to identify and define the problem, Capable of generating possible solutions, Communicate the problem to appropriate personnel, Improvise, Provide relevant expertise, Select and implement well-considered solution
Teamwork
Derive consensus, Develop constructive working relationships and maintain them over time, Establish a high degree of trust and credibility with others, Interact professionally and respectfully with supervisors and co-workers, Stay positive and outcome oriented, Use appropriate strategies and solutions for dealing with conflicts and differences to maintain a smooth workflow
Decisions
Accepts responsibility, Anticipate the consequences of decisions, Identify and prioritize the key issues involved to facilitate the decision making process, Involve people appropriately in decisions that may impact them, Quickly respond with a back-up plan if a decision goes amiss
Tools
Carefully consider which tools or technological solutions are appropriate for a given job, Consistently choose the best tool or technological solution for the problem at hand, Operate tools and equipment in accordance with established operating procedures, safety standards, and ethical guidelines, Seek opportunities to improve knowledge of tools and technologies that may assist in streamlining work and improving productivity
Planning
Able to prioritize various competing tasks, Create environment of contribution, Create plan of action, schedule tasks so that work is completed on time, Demonstrate the effective allocation of time and resources efficiently, Drive decision making, Effectively delegate tasks, Facilitate group planning, Set goals
Service
Be pleasant, courteous, professional and respectful when dealing with internal and external customers or clients, Evaluate customer or client satisfaction, Honor the privilege of being able to work with and for those being served, Provide personalized, prompt, and efficient service to meet the requirements, requests and needs of customers, Recognize the importance of maintaining privacy and confidentiality of those being served, Understand and anticipate the needs of others, Understand the importance of one's role in the functioning of the organization, Understand the significance of maintaining a healthful and safe environment
  • Activity Types Hands On Activities, Office Activities
  • Focus Areas Community & Nonprofit Development, Disability, Economic Security, Education & Youth, Health & Nutrition
  • Length of Service 12 Months
  • Education Requirements Some College
  • Placement Individual Placement
  • Service Setting Community-based Nonprofit
  • Weekly Training Hours 1

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