Family services coordinators build and maintain the pipeline of homeowner families by recruiting and educating qualified families for both homeownership and home repair opportunities. As a family services coordinator, you will recruit homeowner family applicants and serve as their point of contact as they go through the application and sweat-equity process . You will work with a committee to select homeowner families for a variety of housing products, including new home construction, repair or rehab of existing homes, and weatherization projects. You will organize and provide educational opportunities to homeowner families and may also conduct application orientations, assist families in application completion, and build alongside families.
•Coordinate existing programs to recruit homeowner applicants for traditional homeownership opportunities or for expanded housing products such rehab, repair or weather revitalization.
•Conduct applicant orientations and assist families throughout process of completing the housing application.
•Work with Family Selection Committee to select partner families based on established criteria and regulations.
•Attend family selection meetings and prepare monthly summaries on partner family progress for committee.
•Track partner family hours and send families monthly updates and letters.
•Work with the Family Services Committee and staff to provide educational opportunities to partner families. Plan and carry out homeowner education courses and recruit appropriate instructors/speakers as needed.
•Work with partner families to plan their house dedication.
•On occasion, build alongside partner families as they complete their sweat equity requirements.
Community Need Addressed
Habitat for Humanity's vision is a world where everyone has a decent place to live. We believe affordable housing plays a critical role in strong and stable communities. Since 1976 Habitat has helped 22 million build or improve the place they call home.
In 2018, Habitat helped more than 8.7 million people, and an additional 2.2 million gained the potential to improve their living conditions through training and advocacy. In addition, more than 1.4 million volunteers were mobilized to build, advocate and raise awareness about the global need for shelter.
Increased number of individuals and families recruited and receiving Habitat services.
Childcare assistance if eligible, Education award upon successful completion of service, Health coverage, Living allowance, Student loan forbearance, Training
Many benefits vary by service location. However all Habitat AmeriCorps members will have the opportunity to travel to the Habitat AmeriCorps Build-a-Thon, an annual blitz build event. Habitat AmeriCorps members also receive a variety of position specific trainings including CPR/First Aid, Lockton Safety Courses, and many more.
Other opportunities vary by service site.
Skills you will gain
Leadership, public speaking, specific construction skills, time management, project planning, knowledge of the issues of affordable housing.
Competencies You Will Develop
Demonstrate sensitivity and empathy, Lead group discussion, Listen to and consider others' viewpoints, Maintain open lines of communication with others, Speak clearly, in precise language and in a logical, organized and coherent manner, Write cleary and effectively
Creativity & Problem Solving
Able to identify and define the problem, Capable of generating possible solutions, Communicate the problem to appropriate personnel, Improvise
Develop constructive working relationships and maintain them over time, Establish a high degree of trust and credibility with others, Interact professionally and respectfully with supervisors and co-workers, Stay positive and outcome oriented, Use appropriate strategies and solutions for dealing with conflicts and differences to maintain a smooth workflow
Accepts responsibility, Anticipate the consequences of decisions, Identify and prioritize the key issues involved to facilitate the decision making process, Involve people appropriately in decisions that may impact them, Quickly respond with a back-up plan if a decision goes amiss
Carefully consider which tools or technological solutions are appropriate for a given job, Consistently choose the best tool or technological solution for the problem at hand, Operate tools and equipment in accordance with established operating procedures, safety standards, and ethical guidelines, Seek opportunities to improve knowledge of tools and technologies that may assist in streamlining work and improving productivity
Able to prioritize various competing tasks, Create environment of contribution, Create plan of action, schedule tasks so that work is completed on time, Demonstrate the effective allocation of time and resources efficiently, Drive decision making, Effectively delegate tasks, Facilitate group planning, Set goals
Be pleasant, courteous, professional and respectful when dealing with internal and external customers or clients, Evaluate customer or client satisfaction, Honor the privilege of being able to work with and for those being served, Provide personalized, prompt, and efficient service to meet the requirements, requests and needs of customers, Recognize the importance of maintaining privacy and confidentiality of those being served, Understand and anticipate the needs of others, Understand the importance of one's role in the functioning of the organization, Understand the significance of maintaining a healthful and safe environment