As a key member of our team, the Trainer works directly and indirectly with clients, helping to further Goodwill’s mission of removing barriers to employment through job placement, counseling, and career training services provided to the local community.
Service Activities
• Assessing clients for skill needs and employment barriers
• Providing or refer client resources for obtaining employment and self-sufficiency
• Planning and presenting one-on-one and group learning sessions
• Teaching, proctoring, and mentoring clients in any area of learning provided by Goodwill (i.e. Computer Skills, GED Prep, QuickBooks; Certified Nursing Training, Hospitality, Money Sense, Business Sense, etc.)
• Developing new course materials and designing e-courses
• Researching prospective programs and improvement ideas
• Providing timely and accurate data entry and record keeping
Community Need Addressed
Job training and job placement services for individuals who face barriers to becoming employed to ensure longer term workforce attachment, increasing income and decreasing economic disadvantage.
Position Outcomes
Increased Job readiness and training skills to secure, maintain and thrive on the job and/or advance in their current job.
Benefits
Education award upon successful completion of service, Living allowance, Student loan forbearance, Training
Employee discount at our Retail Stores
Education Benefits
Credential or Certification
CPR First Aid
Skills you will gain
Ability to Work with Diverse Population
Leadership Development
Presentation Skills
Time Management
Computer and Internet
Client Privacy
Working on Teams
Advocacy
Project Management
Competencies You Will Develop
Communication
Demonstrate sensitivity and empathy, Lead group discussion, Listen to and consider others' viewpoints, Maintain open lines of communication with others, Speak clearly, in precise language and in a logical, organized and coherent manner, Write cleary and effectively
Creativity & Problem Solving
Able to identify and define the problem, Capable of generating possible solutions, Communicate the problem to appropriate personnel, Provide relevant expertise, Select and implement well-considered solution
Teamwork
Develop constructive working relationships and maintain them over time, Establish a high degree of trust and credibility with others, Interact professionally and respectfully with supervisors and co-workers, Stay positive and outcome oriented, Use appropriate strategies and solutions for dealing with conflicts and differences to maintain a smooth workflow
Decisions
Accepts responsibility, Anticipate the consequences of decisions, Identify and prioritize the key issues involved to facilitate the decision making process, Involve people appropriately in decisions that may impact them, Quickly respond with a back-up plan if a decision goes amiss
Tools
Carefully consider which tools or technological solutions are appropriate for a given job, Consistently choose the best tool or technological solution for the problem at hand, Operate tools and equipment in accordance with established operating procedures, safety standards, and ethical guidelines, Seek opportunities to improve knowledge of tools and technologies that may assist in streamlining work and improving productivity
Planning
Able to prioritize various competing tasks, Create environment of contribution, Create plan of action, schedule tasks so that work is completed on time, Demonstrate the effective allocation of time and resources efficiently, Effectively delegate tasks, Facilitate group planning, Set goals
Service
Be pleasant, courteous, professional and respectful when dealing with internal and external customers or clients, Evaluate customer or client satisfaction, Honor the privilege of being able to work with and for those being served, Provide personalized, prompt, and efficient service to meet the requirements, requests and needs of customers, Recognize the importance of maintaining privacy and confidentiality of those being served, Understand and anticipate the needs of others, Understand the importance of one's role in the functioning of the organization, Understand the significance of maintaining a healthful and safe environment