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Citi's Service Year Program

kara@serviceyear.org

Citi and Service Year Alliance are teaming up to provide a unique opportunity for Citi Summer Analysts. First year Citi Analysts will be given the opportunity to defer their full-time offers for one year to do a service year at a nonprofit organization. A service year is a paid opportunity to develop real-world skills through hands-on service. Those who choose to do a service year will be giving back to their community and country in a meaningful way while developing valuable skills that will make them successful long-term Citi employees.

Citi service year corps members will explore and serve in service year opportunities certified on ServiceYear.org, based in New York City, and approved by Citi. If your nonprofit is interested in hosting a Citi service year corps member, please contact Kara Neel at kara@serviceyear.org.

Meet Citi Employees that Chose to Serve

Learn more about Citi Employees who did a service year before starting their career.

  • Laura Edmonson
  • Elizabeth Cromie
  • Hannah Roth
  • Kevin Miranda
  • Rebecca Sheinman
  • Nicole Riggio
  • Mark Gero
  • Louis Gao
  • Samantha Fox
  • Tina Gao
  • Treasa Roy
  • Phillip Shin
  • Mandy Hsu
  • Caycee Turczyn
  • Justin Strauss
  • Jemila Smith
  • Adaiya Granberry
  • Kitty Liu
  • Emma Slosar
  • Molly Manuel
  • Jennifer Chan
  • Laura Edmonson

    Move This World

    “Completing a year of service prior to my work at Citi provided me with the opportunity to give back in a meaningful and effective way to an organization and mission I was passionate about. During my service year, I developed unique leadership, creative thinking, and problem solving skills that I would not have acquired otherwise. These are skills that I now use everyday in my role, and have contributed to my team completing processes more efficiently. In addition, it gave me the confidence to share my passion of service with my colleagues everyday and to find ways to continue to give back.”

  • Elizabeth Cromie

    City Harvest

    “Beginning my career with a service year was such a strong way to develop my values, and personal brand. While I learned skills that I can use every day like utilizing resources and problem solving, my personal growth was exponential last year. This experience helped me define a clear path in what I want to do long term –  a long career at Citi finding ways to bridge the nonprofit and the corporate sectors.”

  • Hannah Roth

    Enterprise Community Partners

    “Having the opportunity to serve at an organization like Enterprise was a rewarding and meaningful way to start my career. The experience taught me to look at a problem from multiple perspectives before arriving at the best conclusion. I learned about the intersection of the public and private sector and the difficulties that can arise when trying to tackle a major challenge. Upon returning to Citi, I will be better equipped to work collaboratively with my team, push myself outside of my comfort zone, and continue serving in new ways.”

  • Kevin Miranda

    ServiceCorps

    “My service year helped me refine critical management and leadership skills such as building high-performing teams, developing strategy, and creating partnerships. The opportunity to work at ServiceCorps and immerse myself in a nonprofit setting shaped the way I think about the intersection of community development, leadership, and social impact. As I continue my career at Citi, I will build upon my experience to become a more effective team player, leader, and community steward.”

  • Rebecca Sheinman

    Bottom Line

    “My service year helped me develop as a teammate and a partner. My current rotation is in Executive Learning & Development, and my stakeholders here couldn’t possibly be more different in terms of background and opportunity. But the lessons that I learned working with my students – how to be patient, how to ask probing questions, how to ensure that others’ viewpoints are being listened to and respected – those easily translate no matter where I’m working.”

  • Nicole Riggio

    The Hunger Project

    “Spending a service year with The Hunger Project enabled me to grow as both a professional and a person. I not only learned more about the nonprofit space and a unique approach to meeting the needs of rural communities facing chronic hunger, but also had the opportunity to take initiative and ownership over tasks essential to the organization. This experience equipped me to integrate into Citi as a confident, adaptable team member from day one.”

  • Mark Gero

    StreetSquash Harlem

    “My year of service was a transformative experience. Because of my service year, I am a more complete person. It has shown me many of my professional and character traits that I am endeavoring to improve in a supportive and educational environment. Participating in this program diversified my life experiences and was the best decision I have ever made.”

  • Louis Gao

    The Hunger Project

    “Working at a non-profit is an eye-opening and incredible learning experience. I was affected by the life-long dedication of people, such as THP's founder Joan Holmes, to end hunger and poverty in the world, and aspired by the impactful work of the organization. The past six months provided me with fresh perspectives that I would, otherwise, not be able to gain on Wall Street. I was working on a team that aimed to accomplish something greater than individual could reach, and such experience is, no doubt, relatable to my next role at Citi. Lastly, being able to participate in research and conference on innovation in the INGO world is a unique experience, in which I picked up quite a few knowledge on the trend in this sector.”

  • Samantha Fox

    JumpStart / NYC Service

    “I went into my Service Year at Jumpstart For Young Children x NYC Service without any real understanding of what it meant to work at a non-profit. What I ended up taking away from my time there was the importance of community involvement, advocacy, and most importantly, empathy. While the work was engaging and exposed me to an entirely new field, the life lessons from my time serving will stay with me indefinitely and I know that I am a better person for it.”

  • Tina Gao

    City Harvest

    “I’m so grateful for my Service Year experience. It was an amazing way to start off my career because not only did I get to work for an organization I cared deeply about, but I also gained important problem solving, communication, and leadership skills. I had the opportunity to work with a diverse team and I felt so humbled and inspired by the people around me. Service Year helped me feel confident and well prepared when I started at Citi. It was a tremendous learning experience and one of the best decisions I’ve ever made.”

  • Treasa Roy

    Great Oaks Foundation

    “Great Oaks taught me about the need for better education in underserved areas around the country. It was amazing to see the passion the administration and teachers had for the students. I had the opportunity to work as a Data Analyst at the Central Office and I loved using my technical skills to serve the community. The skills I acquired helped me to become more adaptable to my environment and I see life from a different perspective now.”

  • Phillip Shin

    Fencers Club

    “Service Year gave me the opportunity to give back to a community that has shaped who I am today. From organizing fencing partnerships in schools to provide accessibility to kids in lower income neighborhoods, to organizing weekend youth competitions and fundraising for our military veterans program, I got to meet and serve amazing people who I would not have met otherwise. I not only had the chance to engage deeper with a community that I grew up in, but also to continue pursuing my passion that has brought me all over the world.”

  • Mandy Hsu

    The Mission Continues

    “I really appreciated that my organization included me on multiple cross-functional teams and made me a project lead for some projects, which help me understand what it means to work in a nonprofit sector. It was really fun to have a wide range of responsibility while still having support when my schedule becomes overwhelmed with one specific project. I was a part of the website redesign team, the events team, the development team, and the brand new Alumni Engagement team. The variety of teams I worked with helped me gain a deeper understanding of leadership/management styles and a comfortable work flow. Aside from the technical skills that I learned in my position, I am most grateful for the opportunity to develop personal and professional skills through my work with several leaders at the The Mission Continues.”

  • Caycee Turczyn

    Westside Campaign Against Hunger

    “I’m so grateful for my Service Year experience. It was an amazing way to start off my career because not only did I get to work for an organization I cared deeply about, but I also gained important problem solving, communication, and leadership skills. I had the opportunity to work with a diverse team and I felt so humbled and inspired by the people around me. Service Year helped me feel confident and well prepared when I started at Citi. It was a tremendous learning experience and one of the best decisions I’ve ever made.”

  • Justin Strauss

    Transportation Alternatives

    “As a member of Transportation Alternatives' marketing and communications team, I spent my Service Year using enterprise software to support the non-profit’s mission to advocate for better bicycling, walking, and public transit for all New Yorkers. In addition to learning how to manage our website and Salesforce CRM database, I also got the opportunity to implement a cloud-based peer-to-peer phone call and text messaging tool, as well as an online petitioning platform. Overall, I saw how powerful software tools can drive immense progress at a small organization. The valuable teamwork and problem solving skills I gained at TA will support me throughout my career.”

  • Jemila Smith

    STRIVE

    “My Service Year was full of experiences that enabled me to grow rapidly as a professional and as a person. I had the opportunity to assist ex-incarcerated folks as they re-entered society and searched for jobs. From this, I learned to adjust my customer service strategy to a new client population and how to build stronger relationships with my clients and team. In prior roles and experiences, I often focused on hard skills, but this year enabled me to develop a lot of the soft skills I was seriously lacking in. When I return to Citi, I will be a more well-rounded worker who can readily take ownership of projects, manage client relationships, work and bond with team members, and tackle anything else that comes with the job.”

  • Adaiya Granberry

    WHEDco

    “I wanted to participate in the Citi Service Year program because I understood that working at a non-profit or community organization can be such a fulfilling experience. Spending my last year with WHEDco has truly been a journey of growth and transformation, both as a professional and as a person. I am so grateful to have had this opportunity to learn from colleagues so driven by their values and to work in community with others towards housing and economic justice in the Bronx.”

  • Kitty Liu

    Reading Partners

    “My service year at Reading Partners was such an amazing and unique experience that I'm grateful to have had before beginning my career at Citi. I met many wonderful people who are passionate about getting their students the educational literacy they need to succeed - they helped me put into perspective what it meant to serve. I've also learned a lot about how a non-profit operates and functions, and I improved upon my problem-solving and communication skills when working with my teams, which I will be able to apply when I return to Citi.”

  • Emma Slosar

    Urban Justice System

    “I will forever be grateful for my Service Year experience at Urban Justice Center. I had the privilege to work with amazing people who passionately fought for social justice while simultaneously creating a fun and supportive workplace. Urban Justice Center gave me the opportunity to be creative, think critically, and build deeper empathy towards marginalized communities. I will return to Citibank with not only a year of professional experience, but also an ignited passion for service. Thank you Service Year for giving me this opportunity to learn and grow!”

  • Molly Manuel

    Boys and Girls Club of Lawrence

    “During this past year, I worked at the Boys & Girls Club of Lawrence, MA, a non-profit which serves and provides opportunities for at-risk children and adolescents in Lawrence and the surrounding communities. The invaluable lessons that I will take away from this position are found within the stories that I listened to from students who attended the BGCL. They taught me that character and response to adversity is the most accurate determination of personal growth and ultimate success. I am confident that the skills and  lessons I learned during my service year will carry on with me into my career at Citi and for the rest of my life. I am forever grateful for my experience as a Citi Service Year Fellow.”

  • Jennifer Chan

    Bottom Line

    “Service Year has taught me what it means to be agile. During my year of taking on many different hats/roles, I learned how to take full ownership of my formal responsibilities and informal capabilities. I tapped into my curiosity and drive to find more ways in which I can be of value to the mission of my organization. I am excited to return to Citi as a more effective and resourceful team player.”

Citi Service Year Program Timeline


July  
  • Information Session for Citi Service Year
August
  • Apply to join the Citi Service Year program!
September  
  • Interviews conducted for top applications
  • Candidates notified of acceptance to Citi Service Year program
October - November
  • Work with Service Year Alliance to share preferences about the type of nonprofit or position you would like to serve with
January - March 
  • Matching process to determine your service year placement with nonprofits signed up to host with the Citi Service Year program
June
  • Begin your service year with a kick-off orientation at Citi

Want to learn more about service years with Citi?

Get in touch to let us know that you are interested in learning more! We will follow up with more information for you and next steps in the process. You can also take a look around ServiceYear.org, get a sense of the benefits of a service year, explore the types of organizations with opportunities, and use the chat icon to get your questions answered by service year alums.