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AmeriCorps Family Advocacy Caseworker

Christian Appalachian Project
2 listings actively recruiting
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Christian Appalachian Project (CAP) AmeriCorps members commit to direct Service, intentional Community, and Spirituality/reflection in Appalachian Kentucky. Family Advocacy Caseworkers provide short-term emergency assistance, including food, utility assistance, household goods, and clothing. Family Advocacy caseworkers are often a participant’s first contact with CAP—they assess the needs, provide any necessary short-term assistance, and make appropriate referrals to other CAP programs or community agencies.

Service Activities

• Performs all facets of the program’s operation including application procedures, interviewing to complete assessments/histories/goals, providing emotional support and material assistance, acting as a liaison with and making appropriate referrals to CAP and community agencies. Visits participants in their homes and treats each individual with dignity and respect.

• Provides case management services to program participants including application processing and assessment for the various functions, determining appropriate action and maintaining detailed documentation of action, home visits, progress reports, and other activity.

• Assists in the packing, distribution, storage, and transportation of all program materials, garden supplies, Christmas gifts, school supplies, and food products.

• Responsible for administrative tasks related to participant case management, including accounting for related expenses, submitting client reports and data, and vehicle inspections.

• Provides follow-up services to participants.

• Responsible for assisting with gearing the program to the needs of individuals by demonstrating concern for their cultural and socio-economic background.

• Serves in other CAP and AmeriCorps programs when doing so does not interfere with the above duties.

• Participates in additional training and enrichment opportunities as assigned.

Community Need Addressed

Lack of resources among low-income families to respond to crisis (utility cutoffs, disaster) and ongoing (school supplies, garden supplies) needs.

Position Outcomes

Corps members will meet the emergency needs of low-income families.


Education award upon successful completion of service, Health coverage, Housing, Relocation allowance (if applicable), Stipend, Student loan forbearance, Training

All food and housing is provided for members who choose to live in community. The stipend ("living allowance") is $115 bi-weekly for members who live in community and $235 bi-weekly for members who live independently.

Education Benefits

GED/High School Diploma

CPR, First Aid

Skills you will gain

CPR, First Aid, casework, communication, conflict resolution

Competencies You Will Develop

Demonstrate sensitivity and empathy, Lead group discussion, Listen to and consider others' viewpoints, Maintain open lines of communication with others, Speak clearly, in precise language and in a logical, organized and coherent manner, Write cleary and effectively
Creativity & Problem Solving
Able to identify and define the problem, Capable of generating possible solutions, Communicate the problem to appropriate personnel, Improvise, Provide relevant expertise, Select and implement well-considered solution
Derive consensus, Develop constructive working relationships and maintain them over time, Establish a high degree of trust and credibility with others, Interact professionally and respectfully with supervisors and co-workers, Stay positive and outcome oriented, Use appropriate strategies and solutions for dealing with conflicts and differences to maintain a smooth workflow
Accepts responsibility, Anticipate the consequences of decisions, Identify and prioritize the key issues involved to facilitate the decision making process, Involve people appropriately in decisions that may impact them, Quickly respond with a back-up plan if a decision goes amiss
Able to prioritize various competing tasks, Create environment of contribution, Create plan of action, schedule tasks so that work is completed on time, Demonstrate the effective allocation of time and resources efficiently, Drive decision making, Facilitate group planning, Set goals
Be pleasant, courteous, professional and respectful when dealing with internal and external customers or clients, Evaluate customer or client satisfaction, Honor the privilege of being able to work with and for those being served, Provide personalized, prompt, and efficient service to meet the requirements, requests and needs of customers, Recognize the importance of maintaining privacy and confidentiality of those being served, Understand and anticipate the needs of others, Understand the importance of one's role in the functioning of the organization, Understand the significance of maintaining a healthful and safe environment
  • Activity Types Hands On Activities
  • Focus Areas Community & Nonprofit Development, Economic Security
  • Length of Service 12 Months
  • Education Requirements High School Graduate
  • Placement Individual Placement
  • Service Setting Community-based Nonprofit, Religious Organization
  • Weekly Training Hours 2

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