The Family Coach supports the long-term resettlement of immigrants and refugees in Minnesota. This position will establish a relationship with each family on their caseload and support their long term individual and family goals, develop their understanding of education systems and opportunities, and support their continued integration into communities. This is an AmeriCorps service member position with the Minnesota Resettlement Corps.
Service Activities
Family Goal Support
• Support K-12 clients with activities promoting progress toward academic goals, including academic, emotional, social, and behavioral success in school.
• Support and mentor youth ages 15-24 with goals associated with transitioning out of high school, including preparing for post-secondary education, preparing for vocational and career pathways, and preparing for
employment.
• Support and mentor adults with vocational, career, and educational goals.
• Work with coaches to implement step-by-step plans to help participants achieve their goals.
• Connect with Resettlement Network Services as needed to address household needs and barriers.
Education Engagement and Support
• Support parents with understanding the educational system and opportunities available to their children enrolled in school. Support parents’ engagement with their children’s educational needs, systems, and progress.
• Support youth ages 15-24 with accessing opportunities for post-high school education, training, and employment.
• Support adults with accessing opportunities for vocational training and career advancement.
Community Engagement and Integration
• Support participants with activities to promote community engagement, including researching and identifying opportunities for community engagement for youth and adults on caseload based on their goals.
• Conduct outreach to community organizations to promote engagement with clients on caseload based on client goals.
• Serve as a liaison between the participant and the systems they are accessing, as necessary.
• Recruit and coordinate volunteers to support participants in their goals, as needed.
Data Management and Confidentiality
• Maintain documentation of services provided, participant activities, and progress toward goals.
• Provide complete, accurate, and timely documentation of data using required data systems.
• Maintain participant confidentiality at all times.
Communication and Professional Conduct
• Create a welcoming environment for clients, and work to establish a relationship with all in caseload.
• Respond to client, potential client, pro-bono attorney, community, and partner inquiries and appropriately refer questions higher in the agency as needed.
• Work collaboratively with other individuals who are helping clients with their goals (e.g., other programs at host site, Resettlement Network partners, community service providers).
• Promote an environment that eliminates discrimination, harassment or favoritism of any sort and adheres to site and Ampact policy. Resolve conflicts and recognize when a conflict must be referred to a higher level. Model appropriate behavior and treat all clients and colleagues with respect and dignity at all times
Community Need Addressed
Since 2021, Minnesota welcomed more than 1,200 Afghan families and is currently welcoming families from Ukraine and other countries around the world. As part of Resettlement Corps, AmeriCorps members support families who are new to the U.S. as they join their new communities and work to achieve housing, employment and education goals.
Position Outcomes
Foster community engagement and support individuals/families with their educational and long-term goals.
Benefits
Childcare assistance if eligible, Education award upon successful completion of service, Health coverage, Stipend, Student loan forbearance, Training
Education Benefits
College Degree
Competencies You Will Develop
Communication
Demonstrate sensitivity and empathy, Listen to and consider others' viewpoints, Speak clearly, in precise language and in a logical, organized and coherent manner, Turn taking, Write cleary and effectively
Creativity & Problem Solving
Able to identify and define the problem, Capable of generating possible solutions
Teamwork
Establish a high degree of trust and credibility with others, Interact professionally and respectfully with supervisors and co-workers, Stay positive and outcome oriented
Decisions
Accepts responsibility, Identify and prioritize the key issues involved to facilitate the decision making process, Quickly respond with a back-up plan if a decision goes amiss
Tools
Carefully consider which tools or technological solutions are appropriate for a given job
Planning
Able to prioritize various competing tasks, Create environment of contribution, Demonstrate the effective allocation of time and resources efficiently, Drive decision making, Set goals
Service
Be pleasant, courteous, professional and respectful when dealing with internal and external customers or clients, Provide personalized, prompt, and efficient service to meet the requirements, requests and needs of customers, Understand and anticipate the needs of others, Understand the importance of one's role in the functioning of the organization