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Food Pantry Technology Development Coordinator/Outreach

AmeriCorps of Chelan Douglas Community Action Council
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The full-time direct service AmeriCorps member serving Okanogan County Community Action Council (OCCAC)-Food and Nutrition Program will have a deep understanding in basic technologies and be able to create a basic SOP for the food pantries and will commit to understand the needs for each food pantries and their respective technology barriers. The member will also attend to F&N monthly meeting, technology strategy development meetings, on site pantries teaching and support sessions, and all other scheduled meeting and sessions by the discretion of program manager.
The coordinator will create, teach and deliver training, SOP’s and support to 9 food pantries and their respective representatives.
The coordinator will follow and outcome-tracking process to ensure follow-up with food pantries, including obtaining status of intended outcomes.
The coordinator will develop an outreach process with local high schools to identify possible volunteers for each food pantry.

Service Activities

• Set up new lap top computers with basic email, internal files, report systems, log in and links
• Ability to serve at project site location and time specified in this position description
• Develop closely with Program manager a comprehensive SOP to be used by food pantries
• Outreach to high schools in search of volunteers to utilize the developed SOP in aid of food pantries
• Provide technical support and on-site training to food pantries
• Update files, folders and reports as needed
• Administer assessments of overall literacy on SOP’s
• Track outcomes
• Identify barriers and develop solutions with program manager
• Conduct weeklong sessions with each food pantry in order to train/assist the volunteers
• Collect data to measure success of program
• Support the outreach team with no more than 2 events a month

Community Need Addressed

Create, teach and deliver trainings to respective representatives. Recruit, train and support volunteers who will support the efforts of the food pantries that delivers food across the Okanogan Counties.

Position Outcomes

Recruit, train and support volunteers who will ensure the continuation of programs.


Childcare assistance if eligible, Education award upon successful completion of service, Health coverage, Living allowance, Stipend, Student loan forbearance, Training

Education Benefits

College Degree

Skills you will gain

time management, community engagement, volunteer management, event planning

Competencies You Will Develop

Demonstrate sensitivity and empathy, Lead group discussion, Listen to and consider others' viewpoints, Maintain open lines of communication with others, Speak clearly, in precise language and in a logical, organized and coherent manner, Turn taking, Write cleary and effectively
Creativity & Problem Solving
Able to identify and define the problem, Capable of generating possible solutions, Communicate the problem to appropriate personnel, Improvise, Provide relevant expertise, Select and implement well-considered solution
Derive consensus, Develop constructive working relationships and maintain them over time, Establish a high degree of trust and credibility with others, Interact professionally and respectfully with supervisors and co-workers, Stay positive and outcome oriented, Use appropriate strategies and solutions for dealing with conflicts and differences to maintain a smooth workflow
Accepts responsibility, Anticipate the consequences of decisions, Identify and prioritize the key issues involved to facilitate the decision making process, Involve people appropriately in decisions that may impact them, Quickly respond with a back-up plan if a decision goes amiss
Carefully consider which tools or technological solutions are appropriate for a given job, Consistently choose the best tool or technological solution for the problem at hand, Operate tools and equipment in accordance with established operating procedures, safety standards, and ethical guidelines, Seek opportunities to improve knowledge of tools and technologies that may assist in streamlining work and improving productivity
Able to prioritize various competing tasks, Create environment of contribution, Create plan of action, schedule tasks so that work is completed on time, Demonstrate the effective allocation of time and resources efficiently, Drive decision making, Effectively delegate tasks, Facilitate group planning, Set goals
Be pleasant, courteous, professional and respectful when dealing with internal and external customers or clients, Evaluate customer or client satisfaction, Honor the privilege of being able to work with and for those being served, Provide personalized, prompt, and efficient service to meet the requirements, requests and needs of customers, Recognize the importance of maintaining privacy and confidentiality of those being served, Understand and anticipate the needs of others, Understand the importance of one's role in the functioning of the organization, Understand the significance of maintaining a healthful and safe environment
  • Activity Types Hands On Activities, Office Activities, Professional Activities
  • Focus Areas Community & Nonprofit Development, Health & Nutrition
  • Length of Service 11 Months
  • Education Requirements High School Graduate
  • Placement Individual and Team Placements
  • Service Setting Community-based Nonprofit, Community Development Organization, Homeless Shelter, Soup Kitchen, or Food Bank, National Nonprofit/Affiliate, Volunteer Placement Organization
  • Weekly Training Hours 8

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